Professional Experience

Symantec, Inc. / SwapDrive, Inc.

Senior Project Manager / Scrum Master – Norton Online Backup

January 2008 – Present

  • Manage the agile SDLC for a web based, full featured, cross platform online backup SaaS available in 24 languages and used by more than 3 million users
  • Scrum master for a team of 8 developers and 4 quality assurance engineers taking a product from concept to market in a fast-paced and fluid environment
  • Continue to manage all aspects of the agile SDLC through 2 major releases, 13 minor releases, and 3 betas in an ongoing effort to innovate, adapt and improve the service in a dynamic marketplace
  • Drive scrum activities including release planning, sprint planning, daily stand ups, retrospectives, and bug scrubs
  • Provide project status updates to executives and stakeholders through burndown charts and wiki updates
  • Communicate issues and risks to product stakeholders; create mitigation plans to maintaining scope & schedule
  • Responsible for defining requirements, user stories, functional specifications, and deployment plans
  • Design user experiences & user interfaces through mockups and html prototypes
  • Coordinate with various cross-functional teams in a global workspace including: executives, partners, localization, internationalization, sales, marketing, legal, support, e-commerce, and graphic design
  • Manage external usability reviews by creating HTML & JavaScript prototypes, coordinate internal & external interviews, turn usability suggestions into requirements, and schedule implementation to coincide with marketing & PR efforts
  • Recognized as a subject matter expert throughout the SDLC for complimentary Android & iPhone apps as well as a white labeled implementation of Norton Online Backup
  • First SwapDrive employee to fully integrate into the Symantec software delivery lifecycle
  • Designed and implemented complex Budget and Security models for the Administrative Office of the United States Courts (AOUSC)
  • Developed and presented functional & technical training classes internally & externally for audiences ranging from government directors to data entry clerks
  • Recognized as a functional subject matter expert internally by the project team and CGI Federal, and externally by the client and other contractors employed by the client

CGI Federal

Functional Team Lead – Budget & Application Security modules

June 2004 – January 2008

  • Designed and implemented complex Budget and Security models for the Administrative Office of the United States Courts (AOUSC)
  • Developed and presented functional & technical training classes internally & externally for audiences ranging from government directors to data entry clerks
  • Recognized as a functional subject matter expert internally by the project team and CGI Federal, and externally by the client and other contractors employed by the client

Education

Virginia Tech, Graduation: May 2004

Bachelor of Science, Business Information Technology with a concentration in Decision Support Systems

Technical Skills

  • Proficient with HTML, CSS, JavaScript, jQuery, XML and SQL
  • Proficient with wiki & issue tracking software including Trac, Jira, Confluence, Remedy and FogBugz
  • Proficient with source control including Subversion, Git, Perforce, and Kiln
  • Proficient with Windows (XP, Vista, 7) and Mac OS X 10.4+
  • Proficient with Microsoft Suite of Products (Word, Excel, PowerPoint, Visio, Project)
  • Experienced with analytic reporting tools including Google Analytics, Business Objects and Omniture
  • Experienced with Open Source web content management platforms including Drupal and WordPress
  • Strong comprehension of Ruby, Rails, C#.Net, PHP and Objective C

Professional Organizations and Conferences

  • Phillyrb.org – A Philadelphia area Ruby User Group
  • Phillywp.org – A Philadelphia area WordPress User Group
  • Agile Firestarter (Winter 2011) – Workshop covering Agile methodologies, Test Driven Development (TDD), Continuous Integration, and C#.net based labs